Woman trashes store over bill dispute

Monday, September 2, 2013 - 11:34am

A Detroit woman threw a fit when the clerk at a cell phone store refused to give her a refund, as Andy Choi shows us, her meltdown was caught on camera.

Stephanie, "Let them know you took my son's 200 @#$% dollars!?"

It was a shouting match serious enough for the clerk at this cell phone store to start filming the exchange, it was all over this woman's son, who bought a cell phone more than two weeks ago, and wanted a refund.

Store Owner, "They came in a week ago, I explained them the situation, I showed them everything on the receipt."

The clerk who shot the footage didn't want to go on camera, but says after trying to explain to the irate mother her son's date of purchase exceeded the store's 7-day policy for refunds, the mother wasn't taking no for an answer.

Stephanie, "Take everybody's mother#$%% money! Take it!?

In addition to knocking down signs, the clerk says she even used a knife to damage display cases and things took a strange turn as the customer addressed the clerk's camera.

Stephanie, "Take my picture. Take that! Take that! You got that? Because I will be back. You got that close up? Cheese!?"

"But I want you to know there's a reason why I had to do that. He telling me my money is up in the air, I can't get a refund or another phone?

Holding the cell phone she's trying to return, Stephanie says the cell phone store sold her son an outdated, damaged phone, "My two hundred dollars, he needs to either give me another phone or return my money."

Store Owner, "There is no excuse for anyone to walk into anybody's business and do that."

Stephanie, "Put that on @#$%!"

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