Fast food drive thrus are slowing down

Fast food drive thrus are slowing down
MGN ONLINE
News
Monday, September 30, 2013 - 1:08pm

Drive-thru times are slowing down, that's according to annual study by fast food industry trade publication QSR Magazine.

It measures the average drive-thru speed, from order to pick-up, at seven major fast food restaurants, including McDonald's and Taco Bell.

The study found the average drive-thru wait time is nearly 181 seconds, about 8 seconds slower compared to last year's average, which was nearly 173 seconds.

Chick-Fil-A was the slowest, with an average time of nearly 204 seconds. Wendy's was the fastest with an average drive-thru wait time of nearly 134 seconds.

Researchers say the overall slowdown is mostly the result of busier drive-thru lanes and more complex new products being offered at fast food chains.

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